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Privacy Policy

Xfive.co Pty Ltd is an Australian registered company. We are committed to protecting the privacy of those who visit the Xfive Website and/or use the Xfive Service.

Amendments to this statement will be posted to this URL and will be effective when posted. Your continued use of this site following the posting of any amendment, modification, or change shall constitute your acceptance of the amendment.

Information We Collect

When you visit www.xfive.co you provide us with two types of information: personal information that you knowingly choose to disclose and Website use information collected by us as you interact with our Web Site.

Ordering a project

When you order a project, you choose to provide us with two types of information: personal information and information about your project.

You provide us with certain personal information, such as your first name, last name, email address, company name and physical address. At this time, the most information you would be required to submit is your first name, last name,email address, and physical address.

We also collect information on which country you are located in. This is necessary as to comply with international Taxation Laws. Notably the Australian taxation laws, as we need to charge Australian customers GST. We also charge Australian customers in Australian Dollars (AUD). Currently, all customers outside Australia are charged in American Dollars (USD).

Browsing the site

When you visit www.xfive.co, we collect your browser type and IP address. This is done via Google Analytics. This information is gathered for all Xfive visitors.

How We Use and Disclose Information

Ordering a project

When ordering a project via Start a project form, your project information is sent out to the core Xfive team. To be part of the core Xfive team, employees have been working for Xfive for over 2 years and are all committed to protecting the privacy of our customers. We use the project information to carry out the project for you, to bill you for services provided, and to contact you about your project when necessary.

We will not disclose any information about your project to anyone outside Xfive without your explicit, written consent. We will not display your project in our portfolio without your consent.

When paying upfront for a project via Paypal, you are redirected to the Paypal site so you will never be asked to disclose your Paypal information.

Browsing the site

The browsing information (browser and IP) that we collect is used to improve the quality of the Xfive website and Services, as well as for statistics and research.

Your information will not be sold to or shared with other companies or organizations for commercial purposes.

When you use the Xfive Service, we may store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on the Xfive website. We do not use cookies to gather personal information or otherwise invade your privacy. They cannot be used to steal information.

We use the following cookies:

  • _ga and _gat –  used by Google Analytics to generate anonymous data about our website usage
  • __cfduid – used by Cloudflare – a performance and security optimization service – to override any security restrictions based on the IP address the visitor is coming from. For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the visitor’s machine is known trusted, then the cookie can override the security setting. It does not correspond to any userid in the web application, nor does the cookie store any personally identifiable information.
  • PRUM_EPISODES – used by Pingdom to monitor performance of our website

Security and Storage

The Xfive website and Service has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as “perfect security” on the internet, we will take all reasonable steps to ensure the safety of your information.

Additionally, you retain all rights of ownership to the data you have stored with the Xfive Service. We will not sell or share this data with any third-parties or use this data to compete with you or advertise to your clients. Your privacy and the privacy of your clients are of utmost importance to us.

Contacting Xfive

If you have any questions about this Privacy Policy or the practices of this Website, you can contact us.

Submit a Project